Frequently Asked Questions

Most sessions last 15-30 minutes. First-time users should start with 10-15 minutes and gradually increase. Your body needs time to cool down between sessions, so we recommend taking 15-20 minute breaks if you'd like multiple sessions during your rental period.

Our luxury saunas can comfortably accommodate 6-8 people at a time. For larger groups, we can schedule multiple sessions or provide multiple rotations during your rental period. Let us know your group size when booking so we can plan accordingly.

Our wood-fired saunas typically reach 70-85°C (158-185°F), which is ideal for wellness and relaxation. Our staff can adjust the temperature based on group preference and experience level. The sauna provides an authentic experience with natural heat distribution.

We primarily service the North East of England, but can accommodate further. Your rental location must be accessible for our delivery vehicle (minimum 18 feet long, width 8 feet and 11 feet height clearance). Contact us directly to confirm we service your postcode, and we can discuss any special requirements for your location.

We recommend booking at least 2-4 weeks in advance to secure your preferred date and time. However, we do accept last-minute bookings based on availability. Contact us directly for same-week or next-week availability. Popular weekends may book up quickly.

Our saunas operate in all weather conditions. Rain and cooler temperatures actually enhance the sauna experience, providing excellent contrast for cooling off. We provide protective coverings for our equipment, so weather is not a concern.

Wear appropriate swimwear or towels. We recommend bringing a change of clothes for after your session and a towel for use with the sauna and for afterwards.

Sauna use is not recommended for pregnant individuals, people with cardiovascular conditions, uncontrolled high blood pressure, or within 3 months of surgery. Please complete our health waiver form and consult with your healthcare provider if you have any concerns about sauna safety for your specific health situation.

Yes! Bringing water is essential. We recommend bringing plenty of water and electrolyte drinks to stay hydrated. No glass containers are allowed near the sauna for safety reasons. Bring water in plastic bottles or other safe containers. Alcohol is not permitted in the sauna.

Cancellations made more than 24 hours in advance receive a full refund. Rescheduling is subject to availability. Contact us as soon as possible if you need to change your date. See our Terms & Conditions for full cancellation policy details.